Currently due to the rising numbers in COVID cases, we have halted our returns and exchanges to ensure our amazing team members, and their families are kept safe. We will resume returns at a later date. We do our best to ensure we label our items correctly to ensure the right fit, so please follow our sizing guide as well as item descriptions. If your item arrives damaged, we kindly ask that you send us an email with pictures to hello@shopsixthirtythree.com. Please contact us within 24 hours of receiving your package.