FAQs
What Payment Methods Do You Accept?
We accept Visa, MasterCard, Discover and American Express cards, PayPal, Afterpay and ShopPay. We also accept e-gift cards.
How Long After I Place My Order Will It Ship?
Processing typically takes 1-3 business days. Orders can take up to 3-10 days to arrive after processing.
All orders placed on Friday after 12:00 p.m. EST will begin processing on the following Monday.
Where are you based?
We operate out of Greenville, SC
Can I shop in-person?
We regularly have pop-up shops, so make sure you're connected for when those dates are.
Do You Ship to PO Boxes?
Unfortunately we do not.
How Do I Return/Exchange?
Returns/Exchanges
We've updated our return policy effective May 01, 2022. We will now accept returns for STORE CREDIT only, and exchange items for sizing. As the COVID cases continue to spread, we are being very cautious for the safety of our team, so please submit your return request here. All items must be in unused condition to be accepted. All sale items and promotions are considered final sale, and will not be refunded nor exchanged. We thank you for your humble understanding regarding this matter. In an effort to keep our current return policy, please read the product description to ensure you're ordering the correct size. Unless at the fault of the company, all items being returned are shipped at the expense of the customer. Please consider using a trackable logistics provider to ensure delivery of package.
A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.
All sale items, and accessories are FINAL SALE.
I Just Placed My Order. Can I Cancel Or Change It?
We prepare your order for shipment very shortly after your order is placed. This quick turnaround time does not allow for any changes to your order. We apologize for any inconvenience!
Why Was My Order Cancelled?
Our items sell out very fast due to high demand. On rare occasions an item you have ordered can suddenly become unavailable. These cases are very unlikely. However, if an item in your order sells out, we will contact you as soon as possible to confirm the cancellation of your order. If your order contains additional items, we will ship the rest of your order and refund the out of stock item.
My Item Is Sold Out! How Can I Reorder?
We restock best seller items frequently. Click on the item you would like to purchase and select your desired size. You can be notified by email by clicking the “EMAIL WHEN AVAILABLE” button. Once the item is restocked, you’ll be notified via email.
Can I Pre- Order?
In short, yes. If you pre-order any items on the website, you are paying in advance for an item that is NOT in stock to secure your size. Please pay attention to the ETA date before placing your order. The ETA date provided to you on the website is the date that Six Thirty Three plans to ship the merchandise to you the consumer. There are times when the ETA changes. As soon as we find out that information, we will communicate it to you.
If you place a pre-order along with an item in stock, your items will ship all ship at once when the pre-order arrives.
Do You Have A Size Chart?
We sure do! Size Chart
What Happens If I Forgot To Use A Discount Code?
Once your order has been placed we are unable to manually add the discount.